Frequently asked questions about dental treatment | A+ Dental Düsseldorf

Question 1

Are you accepting new patients?

Accepted Answer

Yes. New patients are welcome at any time — statutory, privately insured or self-paying. You can book by phone or online via Doctolib.

Question 2

How long does the first appointment take?

Accepted Answer

Allow about 45–60 minutes: medical history and conversation, a thorough examination, X-rays if needed and then a discussion of the findings. We deliberately take time for that first meeting.

Question 3

Where is the practice and how do I get there?

Accepted Answer

Cheruskerstraße 111, 40545 Düsseldorf-Oberkassel, directly at Belsenplatz — underground lines U70, U74, U75, U76 and U77 stop there. The practice is on the 2nd floor and there is a lift.

Question 4

What languages will I be treated in?

Accepted Answer

Treatment and consultation take place in German, Spanish, English and Portuguese. For international patients in Düsseldorf that means medical explanations in your own language, without translation gaps.

Question 5

What does my statutory health insurance cover?

Accepted Answer

Examinations, check-ups and medically necessary basic care are covered. For dentures there is a fixed, findings-based subsidy — a well-kept bonus booklet increases it. Implants, veneers, whitening and aligners are private services as a rule. Before any larger treatment you receive a written treatment and cost plan.

Question 6

What does a dental implant cost?

Accepted Answer

That depends on the number of implants, the available bone, the material and the type of restoration — a reliable figure only exists after an examination. The only serious answer is an individual cost plan, which you receive in writing before treatment begins.

Question 7

Can I pay for treatment in instalments?

Accepted Answer

For more extensive treatment, raise it with us early — ideally during the consultation, before the treatment and cost plan is finalised. We then go through the options together.

Question 8

I am very afraid of the dentist. What now?

Accepted Answer

Just tell us — when you book or in your enquiry. The first appointment is then a conversation, not a treatment. Every step is announced in advance, an agreed hand signal stops everything at any time, and the treatment plan follows your pace.

Question 9

Does placing an implant hurt?

Accepted Answer

The procedure is carried out under local anaesthetic and is generally painless. In the days afterwards there can be swelling or wound pain, which is usually well controlled with painkillers.

Question 10

Is whitening harmful to the teeth?

Accepted Answer

Carried out professionally and supervised by a dentist: no. Tested gels do not permanently damage the enamel; temporary sensitivity is possible. The examination beforehand is decisive — caries or leaking fillings must be treated first.

Question 11

Do wisdom teeth always have to be removed?

Accepted Answer

No. Wisdom teeth that are straight, fully erupted and easy to clean can stay. They should be removed in case of recurring inflammation, caries, lack of space or an impacted position causing symptoms. The X-ray decides — not a blanket rule.

Question 12

How often should I have a professional cleaning?

Accepted Answer

Once or twice a year depending on your individual risk. With a history of periodontitis, with implants or during aligner therapy a shorter interval can make sense — we set your personal recall interval together.

Question 13

Do veneers look artificial?

Accepted Answer

Well-made ones do not. Ceramic has a tooth-like translucency, and shape and colour are matched to your face. Before the final work you see the result as a mock-up in your own mouth.

Question 14

Can I get a second opinion?

Accepted Answer

Explicitly yes. Bring any X-rays, findings and treatment and cost plans you have. We assess the situation independently and will also tell you when, in our view, the existing plan makes sense.

Question 15

What do I do with acute toothache?

Accepted Answer

Call us directly — we keep capacity free for acute complaints. Outside our opening hours the central dental emergency service at Florastraße 36 in Düsseldorf helps; at night the medical on-call service on 116117.

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