CONTACT & DIRECTIONS
At Belsenplatz. Easy to reach, accessible by design.
ADDRESS
A+ Dental — dental practice at BelsenplatzDr. Francisco Javier Rodríguez Ruíz, MSc.
Cheruskerstraße 111
40545 Düsseldorf-Oberkassel
2nd floor — lift available Route in Google Maps →
HOW TO REACH US
OPENING HOURS
Mon & Wed: 11:00 – 20:00
Tue, Thu & Fri: 09:00 – 18:00
Sat & Sun: by arrangement
By appointment.
EMERGENCY
In acute pain? All emergency numbers →
GETTING HERE
Underground: Belsenplatz stop — lines U70, U74, U75, U76, U77. About a two-minute walk from there.
By car: paid parking spaces around Belsenplatz.
Accessibility: practice on the 2nd floor, lift in the building.
TOOTHACHE — IMMEDIATE HELP
When the pain is acute.
DURING OPENING HOURS
0211 570025Call us directly. We keep time free for acute pain — say on the phone that it is urgent.
OUTSIDE OPENING HOURS
Central dental emergency
service, Florastraße 36
40217 Düsseldorf, at the Protestant hospital (EVK). The entrance is next to the underground car park — please ring the bell.
Appointments cannot be made there — you walk in without an appointment and should expect to wait. 0211 157 60 900 is a recorded message only, kontakt@zzn-duesseldorf.de for questions. Current times: zzn-duesseldorf.de.
When the emergency service is closed as well — after 23:00 or in the hours in between — the medical on-call service on 116117 will help. Available around the clock and free of charge.
With heavy bleeding, difficulty breathing or an injury after an accident, please call the emergency services on 112. What to do about a knocked-out tooth is in the dental trauma information sheet.
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FOR NEW PATIENTS
Your first visit to A+ Dental.
New patients are welcome at any time — statutory, private or self-paying. This is how your first appointment works:
- 01Getting to know you & medical history — we listen before we examine. Allow about 45–60 minutes.
- 02A thorough examination, with X-ray diagnostics where needed.
- 03We go through the findings and — if necessary — a treatment plan with a transparent cost overview.
BEFORE YOUR APPOINTMENT — SAVES TIME
Fill in your medical history at home.
You can complete the medical history form digitally in advance — on your phone, in a few minutes. Your appointment then starts straight away instead of with paperwork in the waiting area.
Fill in the form online →
Transmitted securely and filed directly in your patient record. No account, no app.
PLEASE BRING
- — Insurance card (eGK) or your insurance details
- — Bonus booklet, if you have one
- — Recent X-rays or reports, if you have them
- — A list of your medication if you have relevant pre-existing conditions
- — Existing treatment and cost plans (for a second opinion)
GOOD TO KNOW
Languages: treatment in English, German, Spanish and Portuguese.
Dental anxiety: just tell us when you book — we plan more time.
Cancellations: please cancel at least 24 hours in advance, by phone or via Doctolib. That way the slot can go to someone in pain.
MESSAGE
Write to us.
For general enquiries and treatment questions. Please do not use the form for medical emergencies — call us instead.
We answer in English, German, Spanish or Portuguese, usually within one working day.
Your message has reached us. Our team usually replies within one working day.
Urgent? 0211 570025